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Board Certified Patient Advocate (BCPA)

Definition of “Advocate” (deemed by the Patient Advocate Certification Board):

“A patient advocate is a professional who provides services to patients and those supporting them who are navigating the complex healthcare continuum. Advocates work directly with clients (or with their legal representatives) to ensure they have a voice in their care and information to promote informed decision making. Advocates may work independently or in medical or other organizational settings. They serve individuals, communities, disease‐specific populations, and family caregivers. Synonyms may include health advocate, healthcare advocate, healthcare advocacy consultant, healthcare consumer advocate, and other phrases that imply this role.”

Learn more by visiting Pertinent documents are attached below as well.

Decisions and Documents – Patient Advocate Certification Board Organization




Naming Decisions and Request for Comments – June 2015 – Patient Advocate Certification Board Organiz

Review of Public Comments – Ethical Standards & Best Practices, Competencies – Patient Advocate Cert



PACB-Competencies-final-10.10.17 PACB-Ethics